Terms and Conditions

Conditions of Use

Thanks for stopping by to browse on Patayin.com! By using the Patayin.com website, you agree to be bound by the conditions of use that are outlined below. This includes all terms and conditions, legal notices, and disclaimers listed across the Patayin.com website.

Patayin.com reserves the right to make changes to the Patayin.com website and its Conditions of Use and Legal Notices at any time. Each time you use the Patayin.com website, you should visit and review the then current Conditions of Use and Legal Notices that apply to your transactions and use of this site. If you are dissatisfied with the Patayin.com website, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the Patayin.com website.

Any malicious activity on the site, including but not limited to tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site is strictly prohibited.

Disclaimers and Limitation of Liability

By using the Patayin.com website, you explicitly agree that use of the Patayin.com website is at your sole risk. The Patayin.com website is provided on as “AS IS” and “as available” basis. Neither Patayin.com nor its parent company, affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Patayin.com website will be uninterrupted or error-free. Neither Patayin.com nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Patayin.com website or the products or services offered for sale on the Patayin.com website. Further, Patayin.com makes no representation that content provided on the Patayin.com website is applicable to, or appropriate for use in, locations outside of Canada. Patayin.com and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability, or fitness for a particular purpose. No oral advice or written information given by Patayin.com or its Associates shall create a warranty. Some provinces do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Patayin.com or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Patayin.com website, including but not limited to reliance by you on any information obtained from the Patayin.com website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Patayin.com has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Patayin.com website. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Product Display/Colors

The Patayin.com website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using. Some variance can and should be expected.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Patayin.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Patayin.com will issue a refund to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Patayin.com’s Return Policy.

Why is the price different from one webpage to another?

There are many factors as to why prices may show up differently than the “As Low As” price advertised on our website. The “As Low As” price is the best price you can get on items. The best prices on items are for sizes Small-Xl, most commonly in the color White, in quantities of 36 pieces or more. Colored shirts may be more expensive and pricing for sizes 2XL and larger may also be more expensive depending on the style. These prices will be shown after selecting a size and color from our color drop down.

Content Caching is another reason the price shown may be different from one page to another. We make every effort to ensure the information on this website is up to date however, some internet technology providers outside of our control may use technologies known as “content caching”. Examples of “content caching is where your web browser (user agent) is set to: “store temporary internet files” or “make a page available offline”. Additionally, Internet Service Providers (ISPs) and networks may use “caching servers” which serve up copies of web pages they have stored rather than requesting the actual and most up to date content from our servers. Search Engines/Directories and Archive Technologies such as “web.archive.org” may also offer up cached copies of old web pages which are many years out of date. Google and other search engines also offer cached copies of pages which, again, may not reflect the current data and pricing information on our websites. We cannot be held responsible and cannot honour cached pricing information from third party caching servers over which we have no control.

Sales Tax Policy

Because Patayin.com does business throughout Canada and collects and remits sales tax as required by law, the Patayin.com website also collects and remits sales tax as appropriate. Individuals that have provided either a HST number or Certificate of Resale (residing in the province of Ontario), or those that meet the requirements for First Nations Indigenous Status are eligible for tax exemptions. For First Nations tax exemption, Patayin.com must be sent a photo of the front and back of the status card of the person placing the order, and the shipment must be delivered to reserve land.

Paying for Your Order

If you have chosen Visa, MasterCard, Amex or PayPal, your credit card or PayPal account will be charged the full order total when you select ‘Place Order’ at the checkout. Any adjustments to the order after it has been placed will be issued either as a refund to the original payment, or as an additional transaction.

Patayin.com does not accept Purchase Orders, with the only exception being for schools. Any school that wishes to pay for their order with a cheque must still submit the order online by selecting the ‘eTransfer’ payment method. Schools paying with cheque must remit their payment within Net 30 days.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and/or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the email address you have given us with the order.

If an order is rejected, we will process a refund to the charge that has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Patayin.com website reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Limitations

We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the email address you gave us when you placed the order.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to Patayin.com shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 30 days from receipt of the shipping confirmation email.

Termination of Use

Patayin.com may, in its sole discretion, terminate your account or your use of the Patayin.com website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. Patayin.com reserves the right to change, suspend, or discontinue all or any aspects of the Patayin.com website at any time without prior notice.

Our refund and returns policy lasts 30 days for merchandise such as apparel purchased through our online store. Physical merchandise is only offered through our online store and no inventory is sold or stored at shop location(s). If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

Applicable only to physical merchandise purchased through our online store. This policy does not pertain to tattoo deposits, procedures, consults or sessions. Tattoo consults and completed tattoo sessions are non-refundable.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A 15% restocking fee will be taken from the total value of your item(s).

Several types of goods are exempt from being returned. Perishable goods printed art, books, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

- Gift cards
- Tattoo procedures (deposits, tattooing fees)
- Downloadable products
- Health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ganggear@patayin.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ganggear@patayin.com and send your item to: 2-920 King St., W., Kitchener, Ontario N2G 1G4.

Shipping returns

To return your product, you should mail your product to: 2-920 King St., W., Kitchener, Ontario N2G 1G4.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.